Below are the answers to some commonly asked questions.

• If I use recycled toner cartridges won't it automatically void my printer warranty and maintenance contract?
  No, this is best illustrated by referencing OEM warranty policy statements, for example:

Hewlett Packard Policy

"The use of a non-HP or refilled toner cartridge alone does not affect either your warranty or any maintenance contract you may have with your printer.  However, if an HP Laser Jet printer failure or damage is found to be attributable directly to the use of a non-HP toner cartridge, HP will not repair the printer free of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage." 

Toner Action cartridges are covered by the Toner Action Guarantee (click here to see guarantee) should they cause damage to your office equipment.

• Re-manufactured, don't your mean refilled?
  No, we do not simply refill cartridges.  Our remanufacturing process is complex.  Remanufacturing Premium OEM compatible cartridges involves the replacement of numerous parts including, but not limited to; OPC drums, rollers, seals and blades. 

  Also, replacement of the specified quantity of toner, of a type correctly matched to the cartridge is essential for optimum performance. 

  Cartridges are then subjected to a number of quality checks and tests before being repackaged and sold.

• How many times can you re-manufacture?
  The cartridge itself can be re-manufactured many times as most of the parts inside the cartridge that deteriorate can be replaced.

• Can all toner cartridges be recycled?
  Most brands of toner cartridge can be re-manufactured.  If you are unsure about the availability of re-manufactured product for your printer simply contact our office for confirmation.

• What are the benefits of using re-manufactured cartridges?
  You will save you up to 50% compared with buying genuine replacement product.

  You will be helping to protect the environment.

  You will be supporting Australian industry and employment.

  Quality Without Compromise